Sound Induction Systems Limited is committed to ensuring your privacy is protected.  This privacy policy explains how we use the information we collect about you, how you can instruct us if you prefer to limit the use of that information and procedures that we have in place to safeguard your privacy.  

1.    The information we collect and how we use it

When you purchase goods from us, we need to know certain information such as your name, postal address, email address and telephone number.  

We gather this information to allow us to process your registration, process any orders that you may make and deliver the goods to you.  The relevant information is then used by us to communicate with you on any matter relating to the conduct of your account and the sale of our products in general.  In some circumstances information may be passed to agents and subcontractors to allow transactions to be undertaken.   

We use Sage Pay to process the debit and credit card transactions.

We may also collect your URL, IP address, domain types (e.g. .co.uk, .com, etc. ) your browser type, country and telephone area code where your server is located, pages of our site that were viewed during a visit, the advertisements you clicked on and any search terms that you entered on our site.  We may use aggregate information and statistics for the purposes of monitoring the website’s usage in order to help us develop the website and ourselves and may provide such aggregate information to third parties.  These statistics will not include information that can be used to identify any individual.

From time to time we may provide your information to our customer service agencies for research and analysis purposes so that we can monitor and improve our company.  We may contact you by post, email or telephone to ask you for your feedback and comments on our company.

We may also wish to provide to you written information about special features of our website or any other services or products we think may be of interest to you. If you would rather not receive this information, please contact us via the form on our contact page.

We may also want to provide you with related information from third parties we think may be of interest to you. If you would rather not receive this information, please contact us via our contact page.  

2.    Our use of cookies

Cookies are used to keep track of your current shopping session so that information in your shopping trolley can be retrieved at any time. You can configure your browser to accept all cookies, reject all cookies, or to notify you when a cookie is set.  www.soundinduction.co.uk will work whether the cookies are enabled or not.
  
3.    How we protect your information

The Internet is not a secure medium.  We are committed to ensuring that your information is as secure as possible in order to prevent unauthorised access or disclosure.  

We use Sage Pay to process your card details and protect us from fraud.. Sage Pay are PCI DSS Level 1 compliant.  For more information on their security policy please see www.sagepay.com/security_policy.

4.    Updating your details

If any of the information that you have provided to Sound Induction Systems Limited changes, for example you change your email address or name you can update this by editing your on-line account if you have registered. If you wish to cancel your registration, please let us know by sending an email from our contact page or by sending us a letter to Sound Induction Systems Limited, Unit 24, Mochdre Industrial Estate, Newtown, Powys, SY16 4LE.  

5.    Your consent

By submitting your information you consent to the use of that information as set out in this policy. If we change our privacy policy we will post the changes on this page, and may place notices on other pages of the website, so that you may be aware of the information we collect and how we use it at all times.   Continued use of the service will signify that you agree to any such changes.  

Owing to the global nature of the Internet infrastructure, the information you provide may be transferred in transit to countries outside the European Economic Area that do not have similar protections in place regarding your data and its use as set out in this policy.  However, we have taken the steps outlined above to try to improve the security of your information.  By submitting your information you consent to these transfers. 
 
6.    Links to other websites

Our website may contain links to other websites of interest.  However, once you have used these links to leave our site, you should note that we do not have any control over that other website.  Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting other sites and such sites are not governed by this privacy statement.  You should exercise caution and look at the privacy statement applicable to the website in question.

7.  How to contact Sound Induction Systems Limited

We welcome your views about our website and our privacy policy. If you would like to contact us with any queries or comments please send us an email via our contact page.