Privacy Policy

Sound Induction Systems Limited is committed to ensuring your privacy is protected.  This privacy policy explains how we use the information we collect about you, how you can instruct us if you prefer to limit the use of that information and procedures that we have in place to safeguard your privacy.  

1.    The information we collect and how we use it

When you purchase goods from us, we need to know certain information such as your name, postal address, email address and telephone number.  

We gather this information to allow us to process your registration, process any orders that you may make and deliver the goods to you.  The relevant information is then used by us to communicate with you on any matter relating to the conduct of your account and the sale of our products in general.  In some circumstances information may be passed to agents and subcontractors to allow transactions to be undertaken.   

We use Sage Pay to process the debit and credit card transactions.

We may also collect your URL, IP address, domain types (e.g. .co.uk, .com, etc. ) your browser type, country and telephone area code where your server is located, pages of our site that were viewed during a visit, the advertisements you clicked on and any search terms that you entered on our site.  We may use aggregate information and statistics for the purposes of monitoring the website’s usage in order to help us develop the website and ourselves and may provide such aggregate information to third parties.  These statistics will not include information that can be used to identify any individual.

From time to time we may provide your information to our customer service agencies for research and analysis purposes so that we can monitor and improve our company.  We may contact you by post, email or telephone to ask you for your feedback and comments on our company.

We may also wish to provide to you written information about special features of our website or any other services or products we think may be of interest to you. If you would rather not receive this information, please contact us via the form on our contact page.

We may also want to provide you with related information from third parties we think may be of interest to you. If you would rather not receive this information, please contact us via our contact page.  

2.    Our use of cookies

This website, along with most other major websites, uses cookies. Cookies are pieces of information that a website transfers to the cookie file on your computer's hard disk. Cookies enable users to navigate around websites and (where appropriate) enable us to tailor the content to fit the needs of visitors who have accessed the Site and help us improve the user experience. Without cookies enabled we cannot guarantee that the website and your experience whilst visiting are as we intended it to be. None of the cookies used on our websites collect personally identifiable information about you no information is passed to third parties.

To make full use of this websites shopping experience, cookies need to be enabled on your browser; certain features will not work if you reject cookies. Cookies are used to offer a personalised experience when browsing the website on your computer, tablet and mobile phone.

If you choose not to allow cookies you will still be able to browse the site but your experience will not be as good as if you have cookies enabled. Without cookies you will not be able to place a home delivery order or make reservations as cookies are required for the ordering process to be completed.

This website uses cookies in the following ways:

*  To remember your recently viewed products, making it easier for you find a product you had previously looked at.

*  To remember which products you have added to your cart, without cookies enabled you will not be able to purchase anything.

*  To monitor and manage our Website traffic.

How to control and delete cookies

By using the www.soundinduction.co.uk website, you agree that we can place cookies on your device. If you do not agree then please navigate away from our site or turn cookies off in your preferences.

Sound Induction Systems Ltd will not use cookies to collect personally identifiable information about you. However, if you wish to restrict or block the cookies which are set by us, or indeed any other website, you can do this through your browser settings. The Help function within your browser should tell you how.

Alternatively, you may wish to visit www.aboutcookies.org which contains comprehensive information on how to do this on a wide variety of browsers. You will also find details on how to delete cookies from your computer (including those from this visit) as well as more general information about cookies.   

Cookie name and description
 
CART
The association with your shopping cart.
 
CATEGORY_INFO
Stores the category info on the page.

COMPARE
The items that you have in the Compare Products list.
 
CURRENCY
Your preferred currency
 
CUSTOMER
An encrypted version of your customer id with the store.
 
CUSTOMER_AUTH
An indicator if you are currently logged into the store.
 
CUSTOMER_INFO
An encrypted version of the customer group you belong to.
 
CUSTOMER_SEGMENT_IDS
Stores the Customer Segment ID
 
EXTERNAL_NO_CACHE
A flag, which indicates whether caching is disabled or not.
 
FRONTEND
You sesssion ID on the server.
 
GUEST-VIEW
Allows guests to edit their orders.
 
LAST_CATEGORY
The last category you visited.
 
LAST_PRODUCT
The most recent product you have viewed.
 
NEWMESSAGE
Indicates whether a new message has been received.
 
NO_CACHE
Indicates whether it is allowed to use cache.
 
PERSISTENT_SHOPPING_CART
A link to information about your cart and viewing history if you have asked the site.
 
RECENTLYCOMPARED
The items that you have recently compared.
 
STF
Information on products you have emailed to friends.
 
STORE
The store view or language you have selected.
 
USER_ALLOWED_SAVE_COOKIE
Indicates whether a customer allowed to use cookies.
 
VIEWED_PRODUCT_IDS
The products that you have recently viewed.
 
WISHLIST
An encrypted list of products added to your Wishlist.
 
WISHLIST_CNT
The number of items in your Wishlist.
  
3.    How we protect your information

The Internet is not a secure medium.  We are committed to ensuring that your information is as secure as possible in order to prevent unauthorised access or disclosure.  

We use Sage Pay to process your card details and protect us from fraud.. Sage Pay are PCI DSS Level 1 compliant.  For more information on their security policy please see www.sagepay.com/security_policy.

4.    Updating your details

If any of the information that you have provided to Sound Induction Systems Limited changes, for example you change your email address or name you can update this by editing your on-line account if you have registered. If you wish to cancel your registration, please let us know by sending an email from our contact page or by sending us a letter to Sound Induction Systems Limited, Unit 24, Mochdre Industrial Estate, Newtown, Powys, SY16 4LE.  

5.    Your consent

By submitting your information you consent to the use of that information as set out in this policy. If we change our privacy policy we will post the changes on this page, and may place notices on other pages of the website, so that you may be aware of the information we collect and how we use it at all times.   Continued use of the service will signify that you agree to any such changes.  

Owing to the global nature of the Internet infrastructure, the information you provide may be transferred in transit to countries outside the European Economic Area that do not have similar protections in place regarding your data and its use as set out in this policy.  However, we have taken the steps outlined above to try to improve the security of your information.  By submitting your information you consent to these transfers. 
 
6.    Links to other websites

Our website may contain links to other websites of interest.  However, once you have used these links to leave our site, you should note that we do not have any control over that other website.  Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting other sites and such sites are not governed by this privacy statement.  You should exercise caution and look at the privacy statement applicable to the website in question.

7.  How to contact Sound Induction Systems Limited

We welcome your views about our website and our privacy policy. If you would like to contact us with any queries or comments please send us an email via our contact page.

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For more information, please see our Privacy Policy page.

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